I spent 267.80 yuan on what was advertised as a three-month subscription to SuperGrok Heavy.
Honestly, my expectations were rock bottom. When you buy this kind of thing, you generally know what you’re getting into—if a dirt-cheap product works stably for even half a day or a full day, I can live with that. After all, it’s exploited using a session key bug. I only bought it because Liandong Xiaopu claimed to offer buyer protection, and I figured that whatever else happened, the merchants here were at least vetted.
Instead, it died almost immediately after I logged in—practically gone in seconds.
After jumping through all kinds of hoops, I only got half of it back. If a few dozen yuan went down the drain in seconds, whatever—but when hundreds of yuan vanish instantly, and enough people are affected, the nature of the problem changes completely. That’s why I had to write this up so everyone can steer clear. Don’t harbor any wishful thinking—it only fuels the arrogance of these crooked sellers.
Rounds of Back-and-Forth
Spending two days to claw back half my money doesn’t mean I accept the outcome.
Along the way, the crooked seller even tried to trick me into canceling the dispute.
Luckily, the complaint portal was still accessible. Don’t withdraw anything until the money actually lands in your account.
I Wasn’t the Only One in the Group
In the same group, someone repeatedly spammed “Refund my money.” Another user bluntly stated that right after paying and logging in, it died—it was ridiculously fast. Plenty of people in the group were demanding refunds.
“First-Login Guarantee” and “You Lost the Gamble” Are the Same Playbook
Some people in the group took the seller’s side, pushing talking points like paid shills. One remarked, “It clearly stated it’s only guaranteed for first login; you chose to gamble.” Another chimed in, “You lost the gamble, now you’re throwing an impotent tantrum.” Someone else fired back rhetorically, “Paying 280 for something worth $300—did you not stop to think before buying?”
They shift the issue from “Was the product ever delivered?” to “Was the buyer being greedy?” It makes victims second-guess themselves and makes bystanders feel a few hundred yuan isn’t worth pursuing.
And just four words—“first-login guarantee”—absolve them of all after-sales responsibility?
Isn’t this the textbook scenario straight out of e-commerce consumer fraud cases? Merchants hide behind claims like “no after-sales disputes supported once the transaction is complete” to deny refunds, which is legally null and void to begin with.
I knew the price was low, and I was willing to shoulder risks that were clearly disclosed. But the crux of the dispute is still delivery: was the item actually delivered or not?
Does Dying in Seconds Count as Delivery?
I definitely didn’t buy through official channels, and my expectations were as low as half a day or a day. If it got revoked after I actually used it, I would have written it off as paying for a temporary service. Plus, the platform is backed by a registered company, which is why I was willing to take a chance. I never expected it would still turn out like this.
It dies almost immediately after login, and then they shut down support with “first-login guarantee” and lecture the customer on top of that? That’s what infuriates me.
Even Registered Companies Play This Game
If You Haven’t Recovered Your Money Yet, Follow This Order
First, preserve all original evidence. Keep the product page, order number, payment records, delivered credentials, expiration notices, chat logs, after-sales tickets, and refund records. Save the original full-resolution screenshots separately.
Next, file a dispute directly through the payment transaction. In your WeChat Pay bill, go to “Questions about this transaction,” select the reason closest to your situation, and clearly explain what was purchased, what was promised, the actual delivery outcome, and your refund request. Don’t exaggerate, and don’t present guesses as facts.
After that, you can report it on Heimao Tousu (Black Cat Complaint) or other consumer complaint platforms.
It’s Just a Few Hundred Yuan—Can You File a Police Report?
Yes, you can.
I’ve already paid the tuition for trying to cut corners. If you haven’t recovered your money either, don’t waste your breath arguing in the group to the bitter end. Save your evidence, go through payment channels, and file a police report if necessary. When everyone gives up on a few hundred yuan, what the seller walks away with is no longer just a few hundred yuan.
In the End, I Bought Grok at Full Price Myself
